View in Rise 360.
This is a workforce training module for Mayo Clinic (Education Shield), designed with the following outcomes in mind:
- Apply strategies of empathic listening.
- Validate the experiences of visitors and students.
- Practice effective communication.
Specific Design Elements & Rationale
Backward Design
Began process with determining the ultimate goals, and developed a curriculum including course and lesson outcomes.
Affective and Cognitive Domains
Given the goals and the content, I structure the learning to activate the affective and cognitive domains through a blend of authoritative evidence-based content, and scenario based or situational examples.
Focus on Transfer
Because the skill involved is one that is developed over time, I emphasized application over recall in the content and subsequent knowledge checks. This helps the learner use what they learned in novel situations.